Last updated: June 4, 2026
This document outlines how moor-sage.store complies with the General Data Protection Regulation (GDPR) when processing personal data of individuals located in the European Economic Area (EEA), United Kingdom, and Switzerland.
For the purposes of GDPR, moor-sage.store acts as the data controller for personal information collected through our website and services. We are responsible for determining how and why your personal data is processed.
Contact information:
Email: [email protected]
Address: Level 18, 530 Collins Street, Melbourne VIC 3000, Australia
We process your personal data based on the following legal grounds:
When you submit consultation requests or contact forms, you provide explicit consent for us to process your personal information for the purposes stated at the time of collection.
Processing your personal data is necessary for us to provide the property curation services you have requested and to fulfill our contractual obligations.
We may process your data based on our legitimate business interests, such as improving our services, conducting business analytics, and ensuring the security of our systems, provided these interests do not override your fundamental rights and freedoms.
We process personal data when required to comply with legal obligations, such as responding to lawful requests from authorities or maintaining records for tax purposes.
As a data subject under GDPR, you have the following rights:
You have the right to obtain confirmation of whether we are processing your personal data and to access that data, along with information about how it is being used.
You may request correction of inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You may request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You may object to processing of your personal data that is based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of an alleged infringement.
We collect the following categories of personal data:
We use personal data for the following purposes:
We do not sell or rent your personal data to third parties. We may share data with:
As we are based in Australia, your personal data may be transferred outside the EEA. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the nature of our relationship with you.
When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
To exercise any of your GDPR rights, please contact us at [email protected] with a clear description of your request. We will respond to your request within one month, though this period may be extended by two additional months in complex cases.
We may request specific information from you to confirm your identity and ensure the security of your personal data.
We may update this GDPR compliance document from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated document on our website.